Free ITSM Webinar

Another international guru in the field of ITSM sheds his light on IT Service Management based on ISO/IEC20000 and some excellent features of the EXIN ITSM qualification program.

 

Marc Taillefer PresentationThis time not just the highlights, but an in-depth presentation about the experiences and challenges related to Service Management based on ISO/IEC20000

 

The webinar is free of charge so be sure to join today!

 

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Marc Taillefer PortraitMarc Taillefer
Trainer/Executive Manager/Consultant

 

Marc has over 35 years of experience in Canada and abroad as an expert consultant, trainer and coach in business process integration and improvement, primarily in IT service, using various international models such as ISO/IEC 20000 series, ITIL v2 and v3, CMMI and ISO 9001.

 

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